Help Center USA logo
Help Center USA logo

All articles

Shipping

Find answers to your questions about the delivery journey. Learn about estimated delivery times, tracking information, and shipping options. Discover what to do if your delivery is delayed.

How long does the delivery take?

Standard delivery typically takes 2 - 5 business days. Please note that this time frame begins when you receive your tracking number, not when you place your order. Once your package is handed over to the courier, they are solely responsible for the

My tracking number hasn't updated for a while

We know that delays in tracking updates can be concerning and frustrating, and we sincerely apologize for any inconvenience. Please note that once we hand over a parcel to the delivery company, we are unable to influence its routing or delivery speed

When will my order be dispatched? How long does processing take?

We typically require 1-2 business days to process and pack orders. However, during peak seasons, such as Christmas and Black Friday, processing times may be longer. Once your package is handed over to the carrier, they assume responsibility for deliv

Which countries do you ship to?

You can place orders directly to the USA from our website. If you are located in:🇬🇧 United Kingdom, you can place your order HERE.🇮🇹 Italy, you can place your order HERE.🇲‍🇫 France, you can place your order HERE.🇪🇸 Spain you can place your or