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Help Center USA

We know that delays in tracking updates can be&#xA0;concerning&#xA0;and frustrating, and we&#xA0;sincerely apologize&#xA0;for any inconvenience.&#xA0;Please note that once we hand over a parcel to the delivery company, we are unable to influence its routing or delivery speed.<span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335557856&quot;:16777215,&quot;335559738&quot;:0,&quot;335559739&quot;:240}">&#xA0;Occasionally, carriers may&#xA0;encounter&#xA0;delays that are beyond our control.<span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335557856&quot;:16777215,&quot;335559738&quot;:0,&quot;335559739&quot;:240}">&#xA0;If your tracking information has not been updated within&#xA0;7 business days, we encourage you to contact our customer service team via the <a href="https://bears-with-benefits.us/pages/contact?hcUrl=%2Fen-US%2Fcontact" rel="noopener noreferrer" target="_blank">CONTACT FORM</a>. Our support team will be happy to&#xA0;assist&#xA0;you and provide any available updates.

We know that delays in tracking updates can be concerning and frustrating, and we sincerely apologize for any inconvenience. Please note that once we hand over a parcel to the delivery company, we are unable to influence its routing or delivery speed

My tracking number hasn't updated for a while

Order Questions

Shipping

How long does the delivery take?

When will my order be dispatched? How long does processing take?

Which countries do you ship to?

Delivery is taking too long

My parcel arrived damaged

There are products missing from my order

I received different bears than the ones I ordered

According to the carrier, the parcel has been returned to you - what now?

Problems with delivery

How can I cancel my order?

How can I return the bears?

Can I return opened jars?

Can I return my order if I am dissatisfied?

Cancellation & Returns

How can I pay for my order?

How long does it take for the refund to be credited?

I forgot to add the discount code

Can I combine discount codes?

Where can I find a discount code?

Payment & Discounts

Can I make changes to my order?

Can I change my delivery address?

Change in order

Can the bears be taken during pregnancy/breastfeeding?

Which products are suitable for children?

Pregnancy & Kids

How do I make use of the satisfaction guarantee?

What should I do if more than 100 days have passed since the date of purchase?

Do you offer sample packs?

100 Days Money-Back Guarantee

How long do I have to take the bears before I can see and feel results?

Don't I risk an overdose if I combine them?

When should I take the bears?

How many calories are in one portion?

Can men take the bears?

Consumption

Are the products suitable for people with allergies?

Which products contain gluten?

Are there any side effects associated with the bears?

Will the bears interfere with the medication I am currently taking?

Can I get a medical consultation from you?

Are all your products vegan?

Ingredients & Medical Point

If I take Ah-Mazing Hair, will all my body hair grow?

When should I start the PMS Bear regimen?

Product Questions

Not sure which products are best for you?

Expert Advice

Intake, recommended dosage and ingredients

How can I get in touch with you?

Can I call you by phone?

Can I collaborate with Bears with Benefits?

Help & Contact

My tracking number hasn't updated for a whileUpdated 3 months ago