Help Center USA logo
Help Center USA logo

All articles

Customer Service

You can find all the information you need about our customer service here.

How can I get in touch with you?

We're happy to assist you with any request! Simply reach out via the CONTACT FORM.You can also send us an e-mail to [email protected] or write to us via our social media. Normally you can expect a response within 1-2 days (Monday to Friday

Can I call you by phone?

As a start-up company, we’re not yet able to offer telephone customer service, so we can only be reached by email or via our social media channels. You’re welcome to send us an e-mail at [email protected] with your request, and we’ll get r

What to do if customer service doesn't respond?

We always make sure to respond to every customer who writes to us!. If you don’t see a response from us: