You can find all the information you need about our customer service here.

Customer Service

Are you a content creator or influencer and want to work with Bears with Benefits? Here you will find all the information about becoming part of our beary cool community and how you can team up with us for influencer campaigns and UGC partnerships.

Influencer and UGC Collaborations

Do you have questions about our products or want to know which bears are best suited to you? Our nutritionist will be happy to help you – personally, competently and individually tailored to your needs.

Contact our nutritionist for product-related queries

Connect with Us, Your Solutions Await! 🚀 Reach out for swift assistance, friendly guidance, and a touch of excellence. Your satisfaction is our priority!

Help Center USA

Explore information on how to reach our support team and understanding our help resources. Your satisfaction is our priority, and we're here to provide the support you need.

Help & Contact

How can I get in touch with you?

Can I call you by phone?

What to do if customer service doesn't respond?

Can I collaborate with Bears with Benefits?

How can I contact the nutritionist?

Can I make changes to my order?

Can I change my delivery address?

Change of payment method after placing an order

Order confirmation not received

Order Questions

How long does the delivery take?

My tracking number hasn't updated for a while

When will my order be dispatched? How long does processing take?

Which countries do you ship to?

Shipping and Delivery

Delivery is taking too long

My parcel arrived damaged

There are products missing from my order

I received different bears than the ones I ordered

According to the carrier, the parcel has been returned to you - what now?

Problems with delivery

How can I cancel my order?

How can I return the bears?

Can I return opened jars?

Can I return my order if I am dissatisfied?

Cancellation & Returns

How can I pay for my order?

How long does it take for the refund to be credited?

I forgot to add the discount code

Can I combine discount codes?

Where can I find a discount code?

Payment & Discounts

Can the bears be taken during pregnancy/breastfeeding?

Which products are suitable for children?

Pregnancy & Kids

How do I make use of the satisfaction guarantee?

What should I do if more than 100 days have passed since the date of purchase?

Do you offer sample packs?

100 Days Money-Back Guarantee

How long do I have to take the bears before I can see and feel results?

Don't I risk an overdose if I combine them?

When should I take the bears?

How many calories are in one portion?

Can men take the bears?

Consumption

Are the products suitable for people with allergies?

Which products contain gluten?

Are there any side effects associated with the bears?

Will the bears interfere with the medication I am currently taking?

Can I get a medical consultation from you?

Are all your products vegan?

Ingredients & Medical Point

If I take Ah-Mazing Hair, will all my body hair grow?

When should I start the PMS Bear regimen?

Product Questions

Not sure which products are best for you?

Expert Advice

Intake, recommended dosage and ingredients