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In general, carriers handle parcels with care.&#xA0;But&#xA0;on rare occasions, a package may arrive damaged.&#xA0;If any jars in your order are damaged or missing due to shipping issues,&#xA0;we&apos;ll&#xA0;gladly replace them.<span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335557856&quot;:16777215,&quot;335559738&quot;:0,&quot;335559739&quot;:240}">&#xA0;Please send pictures of the box, the shipping label, and the damaged jars to our customer service team via the <a href="https://bears-with-benefits.us/pages/contact?hcUrl=%2Fen-US%2Fcontact" rel="noopener noreferrer" target="_blank">CONTACT FORM</a>. We will process your request as quickly as possible.<span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335557856&quot;:16777215,&quot;335559738&quot;:0,&quot;335559739&quot;:240}">&#xA0;Important: Please do not dispose of the parcel or damaged items right away, as the carrier may&#xA0;require&#xA0;them for an internal investigation.

In general, Amazon handles parcels very carefully. Nevertheless, it can happen from time to time that a parcel arrives damaged. If any of the jars in your parcel have been damaged or lost due to damage, we will of course be happy to replace them.

My parcel arrived damaged

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Problems with delivery

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Help & Contact

My parcel arrived damagedUpdated 3 months ago