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Delivery is taking too longUpdated 5 months ago

Typically, the carrier delivers parcels within 3-7 business days. However, delays can occasionally occur due to unforeseen circumstances. We recommend checking the delivery status for any updates or notifications from the carrier about potential delays. 

If there are no updates to your delivery status within 7 business days, please reach out to our customer service team via the CONTACT FORM. We'll do everything we can to ensure the bears arrive safely on your doorstep. 

Please note that once your parcel has been handed over to the carrier, we are unable to modify the delivery address or influence the speed of delivery. 

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