Find clear guidance on canceling orders and initiating returns. Understand the steps involved, learn about our return policy, and get answers to common questions regarding cancellations.
To start the process, please fill out the cancellation form. HERE is the link. As soon as we have received it, we’ll take care of the cancellation. If you have any further questions or need assistance, we'll be happy to help. IMPORTANT: If you have r
To return your package, please contact our customer service team for further instructions. Please note that return shipping costs will be your responsibility. If you have any questions or need assistance, don’t hesitate to reach out!
We cannot take back jars that have already been opened. Please contact our customer service colleagues via the CONTACT FORM if you would like to return such products. If you wish to return products, we are happy to help you.
Of course! We accept the return of sealed jars if you are not satisfied with your purchase. First, we’ll just need some information to create a return label for you. Please fill out the information HERE and our customer service colleagues will contac