Help Center USA logo
Help Center USA logo

All articles

100 Days Money-Back Guarantee

Explore information on our guarantee policies and the steps we take to make sure you are delighted with every purchase. Your confidence in our products and services is our priority, and this section is designed to ensure your satisfaction.

How do I make use of the satisfaction guarantee?

Please contact our customer service and tell us which products you are unhappy with and why. If you’ve decided on a monthly regimen or have ordered several bottles of the bear in question, let us know how many remain unopened. You can contact us dire

What should I do if more than 100 days have passed since the date of purchase?

Our satisfaction guarantee applies to orders placed within the last 100 days. Please contact our customer service team via the CONTACT FORM to discuss the next steps.

Do you offer sample packs?

Unfortunately, we do not offer product samples. However, you're welcome to order our bears and try them at your convenience. If you aren’t a fan, you can take advantage of our 100-day satisfaction guarantee.